1. Introduction

This Customer Privacy Policy (“Policy”) describes how LeafigX Inc. d/b/a Yaleat (“Yaleat,” “We,” “Us,” or “Our”) collects, uses, discloses, and protects information relating to individuals who access or use the Yaleat mobile application, website, and related services (collectively, the “Platform”) as customers (“Customer,” “User,” or “You”).

By creating an account, placing an order, or otherwise using the Platform as a Customer, You consent to the collection and use of Your information in accordance with this Policy.

2. Scope

This Policy applies to personal information that We collect from or about Customers in connection with the use of the Platform for browsing, ordering, and receiving products and delivery services fulfilled by Merchants and independent contractor Drivers.

3. Information We Collect

3.1 Information You Provide Directly

• Account information (name, email address, phone number, password)
• Profile details (delivery addresses, preferences)
• Order details (items ordered, special instructions, notes)
• Payment-related details (card brand, last four digits, billing address)
• Support communications (messages, tickets, feedback)

3.2 Information Collected Automatically

• Device and usage data (IP address, browser type, operating system)
• App usage data (pages viewed, features used, access dates and times)
• Approximate location information when needed to determine delivery area
• Identifiers and analytics data (cookies, app identifiers, session tokens)

3.3 Information from Third Parties

• Payment processors (payment status, authorization results)
• Merchants (order status, fulfillment details, item substitutions)
• Drivers (delivery confirmation, delivery-related notes)

4. How We Use Customer Information

We use Customer information for the following purposes:

• To create and manage Customer accounts on the Platform
• To process and facilitate Orders, including payment and delivery
• To communicate Order updates, delivery status, and support messages
• To improve, personalize, and optimize the Platform and user experience
• To detect, prevent, and investigate fraud, abuse, or security incidents
• To comply with legal obligations and enforce Our Terms of Service
• To send transactional messages and, where permitted, service-related notices

5. Cookies and Similar Technologies

We may use cookies, web beacons, and similar technologies to enable Platform functionality, authenticate users, remember preferences, and analyze usage patterns. You may configure Your browser to disable cookies; however, certain features of the Platform may not function properly if cookies are disabled.

6. How We Share Customer Information

We may share Customer information as follows:

6.1 Merchants

We share relevant Order details (items, delivery address, notes, contact phone number) with Merchants in order to prepare and fulfill Your Orders.

6.2 Drivers

We share necessary delivery information with independent contractor Drivers, including name (or nickname), delivery address, and contact phone number, solely for the purpose of completing the delivery.

6.3 Service Providers

We may share information with third-party service providers that perform functions on Our behalf, such as payment processing, data hosting, analytics, customer support, and communication services. These providers are authorized to use Customer information only as necessary to provide services to Yaleat.

6.4 Legal and Safety

We may disclose information where required by law, regulation, subpoena, court order, or government request, or where We believe disclosure is necessary to protect the rights, property, or safety of Yaleat, Our users, or the public.

6.5 Business Transfers

In connection with a merger, acquisition, asset sale, or similar transaction, Customer information may be transferred as part of the business assets, subject to continued protection consistent with this Policy.

7. Data Storage and Retention

Customer information is primarily stored and processed in the United States. By using the Platform, You consent to the processing of Your information in the United States, which may have different data protection laws than Your jurisdiction.

We retain Customer information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce Our agreements. Order-related data may be retained for recordkeeping, auditing, and fraud prevention purposes.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect Customer information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is entirely secure, and We cannot guarantee absolute security.

9. Your Choices and Rights

Depending on applicable law, You may have certain rights regarding Your personal information, which may include:

• Accessing or updating Your account information
• Requesting deletion of certain data, subject to legal and operational exceptions
• Opting out of certain non-essential communications

You may exercise these rights through account settings or by contacting Us using the information provided in the “Contact Us” section below.

10. Children’s Privacy

The Platform is not directed to children under the age of 18, and We do not knowingly collect personal information from children under 18. If We become aware that a child under 18 has provided personal information, We will take reasonable steps to delete such information.

11. Changes to This Policy

We may update this Policy from time to time. When We do, We will revise the “Last Updated” date at the top of the Policy. Material changes may be communicated via the Platform or by other appropriate means. Your continued use of the Platform after any update constitutes acceptance of the revised Policy.

12. Contact Us

If You have questions about this Policy or Our privacy practices, You may contact Us at:

LeafigX Inc. d/b/a Yaleat
2160 Penfield Rd
Penfield, NY 14526
United States